Delivering a digital exam service The University of Oslo (UiO), founded in 1811, is Norway's oldest institution for research and higher education and is, with 28,000 students and 7,000 employees, one of the largest universities in the country. Collaboration with Inspera started in 2014.
UiO's main goal has been to conduct paperless examinations, in order to benefit its learners, planners, markers, and invigilators. The project conducted with Inspera Assessment has helped UiO achieve this goal by delivering digital exam service to UiO's faculties.
Throughout, the project has involved close communication with the faculties, which is also being maintained now that the project has moved into its operational phase.
It was important to manage user expectations of the system during the course of its functionality development. Therefore, Inspera was involved in the delivery of the communications plan, so that the information flow among stakeholders was managed effectively.
In 2016, the university built a dedicated examination centre with a capacity of 680 students at one time. New procedures dedicated to electronic examinations have been developed at the university.There were also dedicated training sessions for teachers and students, and 5 dedicated full-time employees were appointed to deal with IT support and administration.
Today at UiO 75-80% of all examinations are conducted digitally via Inspera Assessment . Even the term “digital exam” in UiO’s branding strategy has now been replaced with simply the term “exam”, given the high adoption rate. Surveys completed at the faculties show that most students are extremely satisfied or satisfied with the digital examination format.
'We haven’t reached the finishing line yet, we have challenges going forward as we are looking at additional examinations forms. At the same time, it is great fun to talk about our experience because this project has been so successful and has gone so well!' remarks Anne-Lise Lande, section manager at UiO.
